Returns & Exchanges
At TrophySmack, we want to ensure your victory feels authentic, which is why we offer a 30-day return window for all non-customized hardware and accessories. Please note that personalized engravings and custom championship belts are final sale due to their unique nature.
Return Process
- 1.Initiate Your Request
Visit our online returns portal with your order number and email address to select the eligible items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely package your items in their original boxing.
- 3.Ship It Back
Drop off your package at any authorized carrier location; ensure the tracking number is scanned to begin the verification process.
- 4.Receive Your Refund
After our warehouse inspects the returned trophies for damage, your refund or store credit will be processed within 5-7 business days.